ISO 21001 certification - Management systems for education and training organisations

ISO 21001 certification - Management systems for education and training organisations

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The SMOE Certification based on ISO 21001 is an AFNOR Group certification for education/training establishments wishing to have the quality of their services recognised by their clients and partners.

This certification applies to any organisation that uses a curriculum to support the development of skills through education, training, learning or research, regardless of its type, size or delivery methods.

THE CONTEXT

The ISO 21001:2018 standard, published in May 2018, responds to the expectations of the education and training sector by providing a framework for the establishment of a management system for education/training organizations by specifying requirements and guidelines (recommendations) that can help to implement its requirements in an effective manner.

SMOE certification is a credible and rigorous scheme, ensuring that education and/or training organisations take into account the requirements of ISO 21001 in the context of an implemented SMOE by engaging in a continuous improvement process.

THE BENEFITS OF THIS CERTIFICATION

To commit to SMOE CERTIFICATION is to undertake a process :

  • adapted to your business, thanks to a specific reference framework setting precise and measurable objectives,
  • innovative, differentiating and continuously improving your services on an international scale,
  • reassuring for your customers that they will receive a consistent quality of service,
  • mobilising staff around concrete objectives.

BUT ALSO :

  • Promote the orientation of learners and other beneficiaries;
  • Encouraging the involvement of people to ensure quality services
  • Management of the SMOE within a process approach, continuous improvement and evidence-based decisions;
  • Mastering the relationship with stakeholders;
    • social responsibility ;
    • accessibility and equity ;
    • ethical conduct in education/training ;
    • security and data protection.

INSTRUCTIONS FOR CERTIFICATION

An auditor, commissioned by the AFNOR group, comes to assess the conformity of your education/training management system (ETS) to the ISO21001 standard.

Following the opinion of an expert, on the basis of the auditor's report, the certification is delivered for 3 years. Your organisation is subject to a surveillance audit every 12 months to ensure the conformity of the SMOE.

  1. Application for certification: After acceptance of our proposal, you plan and choose the start date for the certification process.
  2. Setting up the process: You inform the staff at least 2 months before the start of the certification process.
  3. Evaluation: You progress thanks to the evaluation made by the AFNOR Group, which allows you to better understand the strong points and potential areas for progress of your establishment.
  4. Certification decision: You obtain a certificate valid for 3 years.
  5. Follow-up audit and renewal of your certification: We offer you a renewal assessment.

WHY CHOOSE THE AFNOR GROUP?

  • Qualified auditors who are specialists in your sectors and businesses. Their knowledge of QSE standards enables them to carry out combined audits.
  • You have a personalised client area to facilitate the management of your certification, the preparation of your audits and to monitor the progress of your approach
  • Our presence in more than 100 countries makes it easy for you to go global
  • The reputation of a historical player in the field of certification of organisations for over 20 years
  • The strength of a network with 1,750 auditors and assessors to help you succeed

Would you like more information about this service or do you have a question?
Please fill in the form below and we will reply as soon as possible.

Please enable JavaScript in your browser to complete this form.
Main address

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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Request a quote
Please enable JavaScript in your browser to complete this form.
Main address

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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