IRCA's Quality Management System (QMS) certification scheme is designed for auditors working with ISO 9001:2015.
The advantages of implementing a Quality Management System based on ISO 9001 are numerous:
- improve the company's overall performance, in particular by strengthening its positioning in its sector,
- reduction of customer audits, preservation of know-how and practices, and facilitation of international work,
- improving practices and perpetuating know-how
- staff involvement through new responsibilities and commitment to the Management System, as well as participation in its implementation,
- understanding the organization by identifying and describing processes,
- definition of shared objectives.
TRAINING OBJECTIVES
On completion of this course, you will be able to :
- Master all the steps involved in carrying out a Quality Management System audit
- Pass the CQI and IRCA Quality Management System Lead Auditor exam, a prerequisite for becoming a CQI and IRCA Certified Auditor / Audit Manager.
- Adopt behaviors adapted to conducting an ISO 9001 quality management system audit.
WHO IS CONCERNED?
Any professional wishing to become an Audit Manager / CQI and IRCA Auditor and carry out 1st, 2nd and 3rd party audits:
- Quality Engineer
- Department Manager or Director
- Senior auditor
- Consultant
- Individuals looking to become consultants or third-party auditors
Has the following knowledge:
ISO 9001: knowledge of ISO 9001 requirements and commonly used terms and definitions relating to ISO 9000 quality management.
Management system
- The PDCA cycle
- The main elements of a Management System and the relationships between management, policy, objectives, planning, implementation, evaluation, review and continuous improvement.
Quality management
- Fundamental concepts and the 7 principles of quality management
- The relationship between quality management and customer satisfaction
Audit: have already carried out audits
To validate your registration, you must agree to meet the prerequisites listed above.
Certification: find out more about CQI and IRCA certifications at www.quality.org/knowledge/join-irca.
COURSE AND CONTENT
MODULE 1 > UNDERSTANDING EACH STAGE OF THE AUDIT METHODOLOGY IN LESS THAN 2 MINUTES (VIDEO CAPSULES)
Set of videos, each less than 2 minutes long, to help you understand the audit methodology
Each video introduces you to all or part of a step in the methodology, and offers a tip on how to succeed in that step.
- Audit - what's it all about?
- Why prepare for an audit?
- Points to check
- Audit plan
- Interview guide
- What is the purpose of the opening meeting?
- Produce audit findings
- Formulating audit findings
- Why conduct an interview?
- Documented information
- Observing activities
- How to prepare audit conclusions
- Closing meeting
- Why write an audit report?
- Audit follow-up - carrying out audit follow-up
- How to organize your internal audits
- Auditor skills and how to build an audit team
MODULE 2 (5 DAYS) > CQI AND IRCA ISO 9001 QUALITY LEAD AUDITOR
1 - The concepts
- Distinguish between the concepts of quality, quality assurance and quality management
- Understand the context and developments of the ISO 9000 series of standards
- Measuring the place of quality management and audit systems in the modern economy
- Review of ISO 19011 and ISO 17021 requirements
- Master the different types of audit and their methods
2 - Preparation
- Establish internal and external audit programs
- Planning and preparing an audit
- Review of a quality manual
- Building an audit plan
- Drawing up an audit checklist
3 - Production
- Conducting an audit Part 1, 2 and 3
- Master investigative techniques
- Develop the skills needed to handle difficult situations with confidence
4 - Conclusion
- Reporting audit results
- Check corrective actions
- Set up follow-up audits
- Positioning the audit as an improvement tool during management reviews
- Encourage the company to improve and meet ISO 9001 requirements
5 - CQI and IRCA registration
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- CQI and IRCA auditor/audit manager registration.
WHY CHOOSE THE AFNOR GROUP?
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