Training - Internal Quality Auditor Qualification: having the method and the right postures

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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This training allows you to master the process of a quality audit. By working on practical and real cases during more than 70% of the training, you will know what behavior to adopt. At the end of this training, you will be able to master all the methods and postures to adopt in order to successfully conduct an internal quality audit.

 

THE BENEFITS OF THIS TRAINING

  • Step-by-step methodology
  • Systematic implementation of each practice
  • Role plays on company cases
  • Plus: certificate of educational achievement.

 

WHO IS CONCERNED?

Anyone wishing to carry out internal quality audits who is seeking certification of internal auditor competence.

No prerequisites are necessary, but it is recommended that the participant is familiar with ISO 9001.

 

CONTENT OF THE COURSE

Process and key points

  • The audit process
  • Discovering the fundamentals of auditing
  • Identify the different actors in the audit
  • Positioning the audit in the company
  • Assessing the effectiveness of the audit process

Identify key points in the audit process

  • The objectives of the audit
  • The process and the different phases of the audit
  • Role and rule of the auditor

From preparation to conclusion of an audit

  • Preparing for an audit
  • Definitions: objectives, framework and scope of the audit
  • Preliminary analysis of the entity to be audited
  • Developing an audit plan and audit guide

Conducting the audit

  • Facilitation of the opening meeting
  • Conducting interviews: interview techniques, key points of communication in auditing
  • Observation and data collection
  • Detecting and highlighting discrepancies

Concluding the audit

  • Synthesis and formalisation of discrepancies
  • Preparation and facilitation of the closing meeting
  • Drafting of the audit report
  • Assessment of the relevance of the corrective actions proposed by the auditees
  • Closing the audit

Behaviour and communication

  • Learn how to conduct an interview
  • Adapting your behaviour in interviews
  • Mastering active listening
  • Master the different types of communication.

 

WHY CHOOSE THE AFNOR GROUP?

We are committed to helping you succeed in your training.

  • 40 years of experience in training
  • 12 training centres around the world
  • A wide range of e-learning courses
  • 10,000 students per year
  • Certified training (ICA, IRCA, ...)
  • 40 offices worldwide.

Would you like more information about this service or do you have a question?
Please fill in the form below and we will reply as soon as possible.

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

=

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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Training - Internal Quality Auditor Qualification: having the method and the right postures

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