At the end of this training course, you'll be able to master all the steps involved in carrying out an internal quality audit.
THE BENEFITS OF THIS TRAINING
- Step-by-step methodology
- Systematic application of each practice
- Role-playing on business cases.
WHO IS CONCERNED?
Any professional wishing to carry out internal quality audits.
This course has no prerequisites. However, knowledge of ISO 9001 v.2015 is recommended.
TRAINING CONTENT
UNDERSTAND EACH STAGE OF THE AUDIT METHODOLOGY IN LESS THAN 2 MINUTES (VIDEO CAPSULES)
Set of videos, each less than 2 minutes long, to help you understand the audit methodology
Each video introduces you to all or part of a step in the methodology, and offers a tip on how to succeed in that step.
- Audit - what's it all about?
- Why prepare for an audit?
- Points to check
- Audit plan
- Interview guide
- What is the purpose of the opening meeting?
- Produce audit findings
- Formulating audit findings
- Why conduct an interview?
- Documented information
- Observing activities
- How to prepare audit conclusions
- Closing meeting
- Why write an audit report?
- Audit follow-up - carrying out audit follow-up
- How to organize your internal audits
- Auditor skills and how to build an audit team
INTERNAL QUALITY AUDIT
1 - Identify key points in the audit process
- Internal quality audit objectives
- The different phases
- 7 audit sequences
- 10 auditor practices
- The auditor's role and code of ethics
2 - Preparing for the internal quality audit
- Mandating: objectives, framework and scope of the audit
- Preliminary analysis of the entity to be audited
- Drawing up an audit plan and audit guide
3 - Conducting an internal quality audit
- Facilitating the opening meeting
- Conducting interviews: interview techniques (interview guide, note-taking), key points of audit communication
- Observations and data collection
- Detecting and highlighting discrepancies
4 - Concluding the internal quality audit
- Synthesis and formalization of discrepancies
- Preparing and moderating the closing meeting
- Drafting the audit report
- Assessment of the appropriateness of corrective actions proposed by auditees
- Closing the audit
5 - Final exam (optional).
WHY CHOOSE THE AFNOR GROUP?
We're committed to your training success
- 40 years of training experience
- 12 training centers worldwide
- 17 e-learning modules
- 10,000 trainees a year
- Certifying training courses (ICA, IRCA, etc.)
- 40 locations worldwide.
