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Training - Building an ISO 9001:2015 QMS

Training - Building an ISO 9001:2015 QMS

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The processing of personal data is necessary for the examination of your request, made, in your professional capacity, to the AFNOR Group. Where appropriate, this data may also be used in the context of sending commercial information.

In accordance with the European regulations in force, you have the right to access, rectify, erase, withdraw consent, limit processing, object to processing and portability with regard to your data.

These rights can be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


All detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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At the end of this training, you will be able to:

  • A global and strategic vision of the standard
  • Have a precise understanding of each of its articles
  • Transpose normative requirements into your operational reality.

Training - building a smq to iso 9001:2015THE ADVANTAGES OF THIS TRAINING

  • ISO dominoes for vocabulary acquisition
  • Requirement maps" to explore standard requirements
  • Interactive quizzes for self-assessment of management principles
  • Individualized support with key ideas from the standard's articles
WHO IS CONCERNED?

All professionals wishing to learn about or deepen their knowledge of ISO 9001 requirements.

Training - building a smq to iso 9001:2015TRAINING CONTENT

1 - Getting to grips with the essentials

  • Essential principles
  • Vocabulary

2 - Understanding the structure of ISO 9001 v.2015 and the Higher Level Structure (HLS)

  • Structure logic
  • HLS PDCA

3 - Understanding the standard as a whole and the links between the standard's clauses

  • The process approach
  • PDCA

4 - Analyze all sections of the standard to identify key ideas

  • Use "requirements maps" to analyze sections of the standard

5 - Importance of identifying and taking into account the components of the organization's context

  • Internal and external issues
  • Stakeholder needs and expectations
  • The scope of the quality management system
  • The process approach

6 - The role of leadership in the QMS

  • Management leadership and commitment
  • Quality policy
  • Roles, responsibilities and authorities

7 - QMS planning

  • Taking risks and opportunities into account
  • Determine quality objectives and draw up action plans

8 - Identifying and mastering media

  • Resources: human resources, infrastructure, environment for process implementation, resources for monitoring and measurement, organizational knowledge
  • The skills
  • Awareness and communication
  • Documented information

9 - Operational activities: from planning activities to controlling non-compliant outputs

10 - Performance assessment

  • Monitoring, measurement, analysis and evaluation
  • Internal Audit
  • Management review

11 - System, process and product improvement

  • Non-conformities and corrective actions
  • Continuous improvement

Training - building a smq to iso 9001:2015WHY CHOOSE THE AFNOR GROUP?

  • The expertise of the French market leader, with over 70,000 certified sites in France and abroad
  • The reputation of a long-standing player in organization certification for over 20 years.
  • The strength of a network of 1,750 auditors and assessors dedicated to your success
  • Our presence in more than 100 countries makes it easy to deploy your initiatives on a global scale.
  • Modular, complementary certification solutions tailored to your situation.
  • You have access to a personalized customer area to help you manage your certification, prepare your audits and track your progress.
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Would you like more information about this service or do you have a question?
Please fill out the form below, we will get back to you as soon as possible.

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Primary address

Protection and respect for privacy

The processing of personal data is necessary for the examination of your request, made, in your professional capacity, to the AFNOR Group. Where appropriate, this data may also be used in the context of sending commercial information.

In accordance with the European regulations in force, you have the right to access, rectify, erase, withdraw consent, limit processing, object to processing and portability with regard to your data.

These rights can be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


All detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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Request a quote
Please enable JavaScript in your browser to fill out this form.
Primary address

Protection and respect for privacy

The processing of personal data is necessary for the examination of your request, made, in your professional capacity, to the AFNOR Group. Where appropriate, this data may also be used in the context of sending commercial information.

In accordance with the European regulations in force, you have the right to access, rectify, erase, withdraw consent, limit processing, object to processing and portability with regard to your data.

These rights can be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


All detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

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