AFNOR INTERNARTIONAL logo
AFNOR IT logo
Discover the AFNOR IT offer

Training - Building a QMS to ISO 9001:2015

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

=

At the end of this course, you will be able to :

  • To have a global and strategic vision of the standard
  • Have a clear understanding of each of its articles
  • Transpose the normative requirements into your operational reality.

THE BENEFITS OF THIS TRAINING

  • ISO dominoes for vocabulary acquisition
  • Requirements maps" to explore the requirements of the standard
  • Interactive quizzes for self-assessment on management principles
  • An individualised handout containing the key ideas of the articles of the standard
WHO IS CONCERNED?

Any professional wishing to learn about the requirements of the ISO 9001 standard.

CONTENT OF THE COURSE

1 - Getting to grips with the essentials

  • The main principles
  • The vocabulary

2 - Understanding the structure of ISO 9001 v.2015 and the Higher Level Structure (HLS)

  • The logic of the structure
  • The HLS PDCA

3 - Understanding the standard as a whole and the links between the clauses of the standard

  • The process approach
  • The PDCA

4 - Analyse all the clauses of the standard to identify the key ideas

  • Through the "requirements maps", analysis of the clauses of the standard

5 - Importance of identifying and taking into account the components of the organisation's context

  • Internal and external issues
  • Stakeholders' needs and expectations
  • The scope of the quality management system
  • The process approach

6 - The role of leadership in the QMS

  • Management leadership and commitment
  • Quality policy
  • Roles, responsibilities and authorities

7 - QMS planning

  • Taking into account risks and opportunities
  • Determine quality objectives and develop action plans

8 - Identify and master the media

  • Resources: human resources, infrastructure, environment for process implementation, resources for monitoring and measurement, organizational knowledge
  • The skills
  • Awareness raising and communication
  • Documented information

9 - Operational activities: from planning activities to controlling non-compliant outputs

10 - Performance evaluation

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review

11 - System, process and product improvement

  • Non-conformities and corrective actions
  • Continuous improvement

WHY CHOOSE THE AFNOR GROUP?

  • The expertise of the French leader with over 70,000 certified sites in France and abroad
  • The reputation of a historical actor in the field of certification of organisations for more than 20 years.
  • The strength of a network with 1,750 auditors and assessors to help you succeed
  • Our presence in more than 100 countries makes it easy for you to go global.
  • Modular complementary certification solutions adapted to your situation.
  • You have a personalised client area to facilitate the management of your certification, the preparation of your audits and to monitor the progress of your approach

Would you like more information about this service or do you have a question?
Please fill in the form below and we will reply as soon as possible.

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

=

Protection and respect of privacy

The processing of personal data is necessary for the examination of your request, made in your capacity as a professional, to AFNOR Group. If necessary, this data may also be used to send you commercial information.

In accordance with current European regulations, you have the right to access, rectify, erase, withdraw consent, limit processing, oppose processing and portability of your data.

These rights may be exercised by sending a message to the AFNOR DPO.

Francophones: Click here.

English speakers: Click here.


Detailed information on the use of your data and the exercise of your rights can be found in the AFNOR Group's charter on the protection of personal data and privacy.

Click here to read it.

=

Training - Building a QMS to ISO 9001:2015

Back to the top of the page