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NF CUSTOMER RELATIONS DEPARTMENT
"We also surveyed our customers' interest in NF certification and their feedback confirmed that it spoke to them. It spoke to them.
Grace Séguret
Customer Service Manager
"The employees are proud to have obtained the certification, which enhances their value and unites them around common objectives.
Vincent Lagarge
Customer Relationship Manager
ENGAGE CSR LABEL
"I am convinced that a strong CSR policy is in the Cooperative's interest, as is the majority of the team. It is essential for us to be part of a real dynamic that will contribute to our growth."
Dominique Calais
Managing Director, Coopérative Océane
"We carried out an assessment of our know-how and the assessors were very relevant, through in-depth individual and group interviews.
Stéphane Foisy
Managing Director, PWC
"In short, it is not yet too late, but it is high time to get started! Within a few years, it could be a matter of economic survival.
Melodie Merenda
CSR Product Manager, AFNOR Certification
"This CSR approach has become strategic for us because it has a very close impact on our stakeholders (members, companies, public authorities, etc.). And it allows us to combine our profitability and development objectives with environmental and social concerns."
Zeineb Benkhadra
Quality Director and CSR Project Leader
ISO 22000 CERTIFICATION
"The continuous analysis of malfunctions allows us to limit the frequency of their recurrence and to control our manufacturing processes, with the aim of guaranteeing the sanitary quality of food. Patients are informed of all this through the welcome booklet.
Sophie CORALE
technical catering manager, and Patrick Masure, hotel and nutrition manager - Hôpital Saint-Joseph Marseille
"You don't know how it's going to go and then there's a real apprehension about the answers you're going to give. But the auditor is not an examiner. Her role is to get the company to ask itself the right questions, in order to improve the organisation in place and the quality level of the activities concerned.
Marie LAGE
QHSE Manager - Piper-Heidsieck Champagnes
ISO 14001 CERTIFICATION
"The motivation of all the teams to always be at the forefront of environmental issues has never wavered at David Lange.
Marie-Christine THEURANT
QSE Manager
ISO 14001 has enabled me to analyse my work," concludes Cyril Hardouin, "to highlight my good and bad practices. I still use it today to make progress. In this sense, it is a real tool for working better.
Cyril HARDOUIN
Director / Oyster farmer
IATF 16949 certification
"For the past two years, we have secured our markets with customers thanks to our quality anchoring.
Christophe Barry
CEO - Plast'Avenir
"AFNOR Certification is today a partner that accompanies us everywhere".
Franck Boudier
Quality Manager - Trier
EN 9100 certification
We use this certification and our unique management system to challenge ourselves on all our processes, with the objective of being irreproachable on the quality of our products. Our customers are very vigilant on this point, as we are towards our own suppliers.
Claude Lacroix
Quality Manager Labinal Power Systems
This was the first time that our certification body offered us a preparation phase, which was a particularly enriching initiative. We took the time during one day to discuss the context, the company's situation, our expectations and also our stakeholders. Our auditors had a significant background in the aeronautics sector. They audited in an educational manner, providing added value beyond compliance with the standard, particularly in terms of good practice and benchmarking.
Sandrine Bergé
ATR Quality Manager
In order to integrate the 264 requirements specific to our customers, AAA has set up a corporate system, to which are added the specificities of certain countries. What is implemented in Tarbes, Morocco or the Philippines for Airbus or Dassault, is applied everywhere. Faced with this complexity, AAA chose AFNOR Certification to adapt the audit to its international deployment.
François Manesse
Quality Director AAA
The auditors went to the field, to the workshops, thus fulfilling a key aspect for us. Matra Electronics is a production site: it is therefore essential to involve the staff in the certification. The audit must be as close as possible to the products and those who make them.
Cécile Beau
Quality Manager Matra Electronique
ISO IEC 20 000-1 certification
"Beyond the competitive advantage and the gain in efficiency, ISO IEC 20000-1 has proven to be an excellent vector for team coherence, improvement of our organisations and our services, always with a strong customer commitment.
Fabrice Lefebvre
Global IMS Manager, BNP Partners For Innovation
"Get started! The difficulties are surmountable and the benefits very quickly exploitable.
Jean-Pierre Girardin
Head of Audit and Certification, Orange Business Service
ISO 27001 certification
"Once all the assets have been listed, classified by specificity and priority, we have to put in front of them the risks incurred and the type of guarantees we have to provide to avoid such or such risk. If we are certified, it's because we have planned for the management of incidents, whatever they may be."
Marilyn Masselis
Head of QSE Swiss Post Solutions
"Before the audit, we didn't feel quite ready. We therefore called on AFNOR Certification for a one-day pre-audit mission. This day proved to be dense and rich in terms of findings and analysis. With AFNOR Certification, the exchanges were always very clear and quick.
Stéphane Dahan
President of Securiview
FSSC 22000 certification
"Each site has taken ownership of the project with its own resources and organisation, in synergy with the Group.
Karine Roure
Quality Management System Manager, Candia
"Each standard] contributes in its own field to our objective: to offer a portfolio of strong, locally produced brands, as a dynamic and responsible player with regard to employees, customers and consumers, and more generally, our environment.
Marie-Annick Gastellier
Quality System and Communication Coordinator, Brasseries de Bourbon
