Duration: 24 hours of synchronous distance learning.
Registration fee: € 825.00 + VAT
Test: the course includes a test followed by the issue of a certificate of achievement.
Target audience: the course is aimed at professionals wishing to embark on a career as an auditor/lead auditor, as well as staff in complex organizations who need advanced skills in managing audits of quality management systems.
Prerequisites: knowledge of the structure and content of UNI ISO 9001:2015.
The success of an audit depends on the competence of the professionals involved, their in-depth knowledge of the UNI EN ISO 9001 standard and their ability to plan and carry out effective activities, capable of generating added value for all stakeholders.
The aim is to achieve continuous improvement through effective communication with the various parties involved.
Participation in this course will enable you to acquire the skills needed to begin a qualification path as a first, second and third party auditor.
Course objectives
Provide the skills needed to conduct third-party audits of quality management systems
Deepen auditing techniques according to ISO 19011
Correctly interpret the requirements of ISO 9001: 2015
Teach audit techniques
Provide the knowledge needed to correctly apply the requirements of ISO 9001:2015
Course content
- Audit techniques
- Quality management system processes
- Audit planning
- Audit operational activities
- Collecting evidence
- Recording non-conformities
- Performance assessment and improvement
- Accreditation process
- Auditor competence (ISO 19011)
- Practical exercises
