One-day live online training course on how to assess a knowledge management system, in line with the requirements of ISO 30401:2018.
Knowledge management is a discipline that focuses on the ways in which organizations create and use knowledge, which is an essential corporate asset that must be managed like any other asset. It must be developed, preserved, shared, adapted and applied. ISO 30401 helps organizations start or improve existing knowledge management by implementing a management system that promotes and enables value creation through effective knowledge and information management.
In light of the current context, companies need to ensure that their knowledge management system is properly configured and managed to ensure business continuity in an ever-changing environment. This course will help you understand what a knowledge management system is, and how you can assess it against ISO 30401:2018 to optimize its performance.
At the end, you will be able to:
- To assess an organization's knowledge management system, in accordance with the requirements of ISO 30401:2018
- Implement and evaluate appropriate methods.
On successful completion, delegates will receive a certificate of completion. Qualified auditors will be able to carry out AFNOR UK's knowledge management assessment to ISO 30401:2018.
- A one-day live online training course,
- A course led by an expert in the field and in auditing
- A limited number of delegates to encourage exchange and interaction
- A route divided into easily identifiable sections
- A course that incorporates activities to help delegates check their understanding and progress
- All participants receive a course completion certificate
- Qualified auditors will be able to carry out AFNOR UK's knowledge management assessment according to the requirements of ISO 30401.
- Auditors wishing to integrate a knowledge management system
- Consultants wishing to support their customers in implementing a knowledge management system
- Anyone involved and/or interested in knowledge management system projects.
COURSE AND CONTENT
- ISO standards and their relationship to knowledge management
- Knowledge and knowledge management - Definitions
- How do knowledge and knowledge management apply to a company?
- The importance and benefits of knowledge management for an organization
- Knowledge management principles
- Evaluating a knowledge management system
- The audit approach and application of ISO 30401 requirements.
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