One Day Training: ISO 30401 – Knowledge Management Systems (KMS) Introduction & Awareness
In an environment where organisations are pressured by rapid change, digital transformation, staff turnover, and increasing customer expectations, the ability to capture, retain, and reuse knowledge is becoming a critical success factor. Many businesses struggle with knowledge silos, repeated mistakes, loss of expertise, and inefficient processes—challenges that directly impact performance and resilience.
ISO 30401, the international standard for Knowledge Management Systems, provides a structured, strategic approach to managing organisational knowledge. This one-day training helps you understand how applying the ISO 30401 framework can support smarter decision making, foster innovation, reduce risks linked to knowledge loss, and build long term organisational capability. ‑day training helps you understand how applying the ISO 30401 framework can support smarter decision‑making, foster innovation, reduce risks linked to knowledge loss, and build long‑term organisational capability.
What you will learn
- The purpose and principles of ISO 30401
- Key concepts and requirements of a Knowledge Management System
- How ISO 30401 connects KM practices to organisational goals
- Practical insights and examples of effective KM implementation
Who should attend?
Managers, quality professionals, KM practitioners, consultants, team leaders, and anyone seeking to enhance their organisation’s knowledge culture.
Why attend?
Gain clarity, confidence, and the foundational understanding needed to begin designing or improving your Knowledge Management approach—whether your aim is improved performance or preparation for future certification.
Your trainer
Your course is delivered by an experienced Lead Auditor for management systems with extensive hands‑on expertise across multiple ISO disciplines. As a certified auditor for ISO 30401 Knowledge Management Systems, he brings deep insight into the standard’s expectations, real‑world challenges, and best practices for effective KM implementation.
He is also an experienced CQI‑IRCA Approved Lead Tutor, delivering Professional Lead Auditor courses for a range of management system standards. His blend of auditing experience, training excellence, and practical industry knowledge ensures a dynamic, engaging, and highly insightful learning experience.
Deliverable
Each delegate will receive a certificate of attendance.
Price : £350 + VAT – discounted price for multiple enrolments and for AFNOR UK customers and partners.
How: Online, from 9am to 5pm UK time.
Sessions for other time zones or inhouse courses can be accommodated.
