This training course explains what is involved in quality management and enables you to assimilate the associated requirements. On completing the training, you will benefit from the following:
- an overall and strategic view of the standard
- precise comprehension of each of its clauses
Who is concerned?
Any professional requiring an introduction to the requirements of ISO 9001, or needing enhanced knowledge of the standard’s requirements.
There are no prerequisites for this training course. r
Learning the basic principles and vocabulary of the ISO 9000 standard
Understanding the structure of the ISO 9001 v.2015 standard and the higher level structure (HLS)
Understanding the standard as a whole and the links between the clauses in the standard
Analysing all the clauses in the standard to identify its key concepts
Context of the organization
Monitoring and measuring the system and process performances
Putting improvements in place
• Improvement tools
• Enhancing customer satisfaction
Using the vocabulary judiciously
• Vocabulary associated with each stage of the training
Understanding the stages in the certification project
• Coordination of the certification project
• Positioning certification amongst the company’s issues
We are committed to support you in the success of your training.
40 years of experience in trainings
12 training centers worldwide
A large range of e-learning training courses
10 000 students per year
Certified training courses (ICA, IRCA, …)
40 offices worldwide
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