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Results

Internal Quality Auditor qualification: the right method and right attitudes

This training course equips you with the skills required for a quality audit process. By working on genuine practical cases for over 70% of the training period, you will know which behaviour to adopt. On completing the training, you will benefit from the following:

- master all the methods and attitudes to be adopted to successfully conduct an internal quality audit.

 

Advantages of this training

  • Step-by-step presentation of the methodology
  • Systematic application to each of the practices
  • Role-plays on company cases
  • Bonuses: Course achievement certificate

Who is concerned?

Who is concerned?

Anyone wishing to conduct internal quality audits, and who wants to obtain internal auditor certification for their skills.

Prerequisites

No prerequisites are necessary, but it is advisable for the participant to know the ISO 9001 standard.

Training sequence and content

Process and key points

  • Audit process
  • Discovering audit fundamentals
  • Identifying the different players in the audit
  • Positioning the audit within the company
  • Assessing the efficiency of the audit process
     

Identifying the audit process key points

  • Audit objectives
  • Progress and various phases of the audit
  • Auditor’s role and rules
     

From the preparation to the conclusion of an audit

  • Preparing an audit
  • Definitions: objectives, standards and fields of the audit
  • Preliminary analysis of the entity to be audited
  • Drawing up an audit plan and audit guide

Conducting the audit

  • Chairing the opening meeting
  • Conducting interviews: interviewing techniques, key points of communication during an audit
  • Findings and data collection
  • Detecting and highlighting deviations
     

Concluding the audit

  • Deviation summary and formalization
  • Preparing and chairing the closing meeting
  • Drafting the audit report
  • Assessing the relevance of the corrective actions proposed by the audited parties
  • Closing the audit

 

Behaviour and communication

  • Learning how to conduct an interview
  • Adapting behaviour during a meeting
  • Mastering active listening
  • Mastering the different communication types

Why choose AFNOR Group?

We are committed to support you in the success of your training.

40 years of experience in trainings

12 training centers worldwide

A large range of e-learning training courses

10 000 students per year

Certified training courses (ICA, IRCA, …)

40 offices worldwide

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