At the end of this training, you will be able to master all the steps to carry out an internal quality audit.
THE BENEFITS OF THIS TRAINING
- Step-by-step methodology
- Systematic application on each of the practices
- Role-playing on company cases.
WHO IS CONCERNED?
Any professional wishing to carry out internal quality audits.
This training does not require any prerequisites. However, it is recommended to be familiar with ISO 9001 v.2015.
CONTENT OF THE COURSE
UNDERSTAND EACH STEP OF THE AUDIT METHODOLOGY IN LESS THAN 2 MINUTES (VIDEO CLIPS)
Set of videos of less than 2mns each, to understand the audit methodology
Each video introduces you to all or part of a step in the methodology and offers you a tip to succeed in that step.
- Audit - what is it?
- What is the purpose of preparing the audit?
- Points to check
- Audit plan
- Interview guide
- What is the purpose of the opening meeting
- Produce audit findings
- Formulating audit findings
- Why conduct an interview?
- Documented information
- Observe activities
- How to prepare audit findings
- Closing meeting
- Why write an audit report
- Audit follow-up - carrying out the audit follow-up
- How to organise your internal audits
- Auditor skills and how to build an audit team
INTERNAL QUALITY AUDIT
1 - Identify key points in the audit process
- Objectives of the internal quality audit
- The sequence of the different phases
- 7 audit sequences
- 10 auditor practices
- Role and ethics of the auditor
2 - Preparing the internal quality audit
- Mandate: objectives, framework and scope of the audit
- Preliminary analysis of the entity to be audited
- Development of an audit plan and audit guide
3 - Carrying out the internal quality audit
- Facilitation of the opening meeting
- Conducting interviews: interview techniques (interview guide, note-taking), key points of communication in auditing
- Observations and data collection
- Detecting and highlighting discrepancies
4 - Concluding the internal quality audit
- Synthesis and formalisation of discrepancies
- Preparation and facilitation of the closing meeting
- Drafting of the audit report
- Assessment of the relevance of the corrective actions proposed by the auditees
- Closing the audit
5 - End of training exam (optional).
WHY CHOOSE THE AFNOR GROUP?
We are committed to the success of your training
- 40 years of experience in training
- 12 training centres around the world
- 17 e-learning modules
- 10,000 trainees per year
- Training courses leading to a diploma and certification (ICA, IRCA, etc.)
- A presence of 40 international locations.
